Return & Refund Policy
Last Updated 31 May 2025
7-Day Return Policy
At Oflights.in, we are committed to providing high-quality lighting products and excellent service. If you’re not satisfied with your purchase, we offer a return, replacement, repair, or refund within 7 days of receiving your order.
Conditions for Return, Replacement, or Repair
To be eligible for a return, replacement, or repair:
- The product must be unused and undamaged
- The product must be in its original packaging, with all tags and labels attached
- A receipt or proof of purchase must be provided
Products Not Covered Under This Policy
- Products that have been used, mishandled, or damaged
- Products missing original packaging, tags, or labels
How to Request a Return, Replacement, Repair, or Refund
Please contact our customer service team:
📧 Email: support@oflights.in
📞 Phone: +91 9727273736
Provide a brief description of the issue along with a copy of your receipt or order number.
Review Process & Response Time
We will review your request and respond within 5 business days. If approved:
- Replacement: Shipped within 7 working days
- Repair: Completed within 7 working days
- Refund: Credited to your original payment method within 7 working days
Shipping Costs
- We cover one-time shipping costs for approved replacements or repairs.
Customer Satisfaction
Your satisfaction is our priority. If you have any questions or concerns regarding our policy, feel free to reach out.